COVID-19 Response

Covid-19 Response

As you are aware, novel coronavirus (COVID 19) is and continues to be a major concern for our associates, guests and community. We are carefully monitoring the situation.

Following Governor Beshear's orders our showroom is now closed. However, we are currently offering complimentary delivery and curbside service for purchase or test drive.  All business will be conducted on the internet and/or telephone and there will be no face to face interaction pursuant to Governor Beshear's Executive Order.  We are operating on a limited staff and everyone is following the CDC's recommendations to protect our customers as well as our staff.

·        Schedule a Test Drive- Simply click "Drive", complete the requested information and we will schedule your test either curbside or delivery.

·        Sales, Service and Parts departments will operate on limited hours until further notice and we will continually update steps we are taking as we deal with this fluid situation together.

·        Sales Hours 9:00 - 4:30 Monday through Friday and appointment only outside of listed times.

·        Service and Parts Hours 8:00 - 4:30 Monday through Friday.

Knox Ford will continue to take extra steps to ensure the safety of our customers and staff by disinfecting all common areas, door handles, door knobs, customer seating areas, counter tops, steering wheels, shift knobs, center consoles, door panels, etc...

Hand sanitizers are readily available, staff members are mindful of washing hands, avoiding close contact, avoiding touching their face and mouth.

The health and safety of our staff and customers is our number one commitment. We will continue to closely monitor the situation and evaluate additional measures as needed. 

Please don't hesitate to call us with questions you may have.

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