Covid-19 Response

As you are aware, novel corona virus (COVID 19) is and continues to be a major concern for our associates, guests and community. We are carefully monitoring the situation.

Following Governor Beshear's orders Auto Dealerships are part of the phase 1 opening.  Effective May 11th the show room will be re-opened to the public.  In response to this we are operating in full compliance with guidelines set by the KY Dept. of Public health.  We will continue to operate on limited staff and everyone is following the KYDPH and the CDC's recommendations to protect our customers as well as our staff.

·        We will limit the number of guests and employees to 25% occupancy.

·        All employees will be required to receive a temperature screening upon arriving to work.

·        Masks will be required to be worn by all employees and available to guests upon request.

·        All employees and guests will be required to continue the practice of social distancing.

·        We will continue to offer the option of sales over the phone/internet to guests who feel more comfortable with the option.

·        The sales department will continue to operate on limited hours Mon - Fri 9:00 - 5:00 and Sat 9:00 - 4:00.  Outside of these times we will operate by appointment only.

·        Service/Parts will be open Mon - Fri 8:00 - 4:30 and closed Saturdays. Service will be open for drop-offs only as the waiting and common areas will continue to remain closed.

Knox Ford will continue to take extra steps to ensure the safety of our customers and staff by disinfecting all common areas, door handles, door knobs, customer seating areas, counter tops, steering wheels, shift knobs, center consoles, door panels, etc.

Hand sanitizers are readily available, staff members are mindful of washing hands, avoiding close contact, avoiding touching their face and mouth.

The health and safety of our staff and customers is our number one commitment. We will continue to closely monitor the situation and evaluate additional measures as needed. 

Please don't hesitate to call us with questions you may have.